Terms and Conditions HPM99

Welcome to HPM99. This Terms and Conditions document ("Agreement") is a legally binding agreement between you ("User" or "Member") and HPM99 ("we", "company", or "Platform") regarding the use of the website, mobile application, and all services provided by hpm99.pro.

By registering an account, accessing, or using any part of the hpm99 platform, you confirm that you have read, understood, and agreed to be bound by all terms and conditions contained in this document, together with the Privacy Policy and any specific game rules applicable from time to time.

HPM99 reserves the right to update, modify, or replace any part of these Terms and Conditions at our sole discretion at any time. It is your responsibility to review this page periodically to stay informed of any changes that come into effect.

To register and use hpm99 services, you must meet all of the following eligibility requirements without exception:

• Age limit: You must be at least 18 years of age or the legal minimum age for gambling activities in your jurisdiction, whichever is higher.
• Legal capacity: You must have full legal capacity to enter into a binding agreement under the laws applicable to you.
• One account only: Each individual is permitted to hold only one active account at hpm99. Holding multiple accounts is strictly prohibited and may result in the closure of all associated accounts and forfeiture of balances.
• Accurate information: All information you provide during registration and throughout your use of the platform must be accurate, complete, and up to date.
• Non-staff: Staff, partners, agents, and their immediate family members working with hpm99 or its affiliated companies are not permitted to register as regular members.

The hpm99 account registration process is straightforward and free. However, there are several important rules that must be followed regarding the management of your account:

• Personal information: You are required to accurately provide your full name, phone number, date of birth, and any other required information. Providing false information may result in account closure and forfeiture of balance.
• Password security: You are solely responsible for maintaining the confidentiality of your password and account login information. HPM99 will not be held liable for any losses resulting from your own disclosure of your password.
• Immediate reporting: If you suspect that your account has been accessed by an unauthorised party, please contact the hpm99 support team immediately.
• Identity verification (KYC): HPM99 reserves the right to request identity verification documents such as a national ID, passport, or other supporting documents at any time, particularly before processing a withdrawal for the first time.
• One device, one account: Using multiple accounts from the same device or IP address is prohibited and may result in all associated accounts being suspended.

HPM99 uses 256-bit SSL encryption technology to protect all your personal data. Full details on how we handle your personal data can be found in Privacy Policy us.

HPM99 supports a variety of local payment methods for the convenience of members in Malaysia. All financial transactions are subject to the following rules:

• Deposit methods: Deposits can be made via FPX bank transfer, Touch 'n Go eWallet, GrabPay, Boost, and supported credit or debit cards. Deposits are typically credited to your account within minutes of confirmation being received.
• Minimum deposit limit: The minimum deposit limit is as stated on the platform's deposit page. There is no maximum deposit limit for regular members, though VIP members enjoy more flexible limits.
• Fund withdrawal: All withdrawal requests will be processed within 1 to 24 business hours subject to successful verification. First-time withdrawals require completed KYC verification.
• Withdrawal methods: Funds may only be withdrawn to the same payment method used for the deposit, or to a verified bank account in your name.
• Currency: All transactions on hpm99 are processed in Malaysian Ringgit (MYR).
• Transaction history: A complete record of all your deposit and withdrawal transactions is available in your account panel at any time.

HPM99 reserves the right to suspend or cancel any withdrawal request suspected of being linked to fraudulent activity, money laundering, or a breach of any term in this agreement.

HPM99 offers a variety of attractive bonuses and promotions for new and existing members. All bonus offers are subject to the following terms and conditions:

• Rollover requirement: Each bonus received has its own rollover requirement that must be fulfilled before any withdrawal is permitted. The specific rollover terms are stated in each promotional offer.
• Valid period: All bonuses have a set validity period. Unused bonuses or unfulfilled rollover requirements within the stipulated period will expire automatically.
• One active bonus at a time: Generally, only one active bonus is permitted at a time unless otherwise stated in the relevant promotional terms.
• Abuse prohibition: Any attempt to abuse the bonus system — including holding multiple accounts, opposing bets, or techniques deemed unfair by hpm99 — will result in cancellation of all bonuses and possible account closure.
• Amendment rights: HPM99 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

All games offered on the hpm99 platform — including slots, live casino, bingo, fish shooting, and sports betting — have their own specific rules accessible directly within the respective game interface. In addition to each game's specific rules, the following general rules apply across the platform:

• Final results: The outcome of all games is determined by an RNG (Random Number Generator) system certified by international independent testing bodies. Results recorded in the hpm99 system are final and binding.
• Technical disruption: In the event of a technical disruption during an active game, hpm99 reserves the right to void the affected round and return the original bet to the player. No winnings will be paid out for rounds not completed successfully due to the disruption.
• Minimum and maximum bet: Each game has set minimum and maximum betting limits. Bets exceeding the permitted limits may be voided.
• Exceptional wins: hpm99 reserves the right to withhold exceptional wins for investigation purposes before payment is made to verify their legitimacy.

HPM99 is committed to ensuring all games operate fairly and transparently. Our systems are continuously monitored and periodically audited by independent parties to verify game integrity.

To ensure a safe and enjoyable gaming environment for all members, the following activities are strictly prohibited on the hpm99 platform:

• Use of automation software, bots, scripts, or any tool designed to automate gameplay or gain an unfair advantage.
• Attempts to hack, breach, or disrupt hpm99's systems, servers, or infrastructure in any way.
• Collusion between players in live casino games or betting that is deemed detrimental to the platform or other players.
• Money laundering or using illegally obtained funds for activities on the platform.
• Providing false personal information or impersonating another person during the registration or verification process.
• Any attempt to manipulate or cheat the game system, bonuses, or promotions.
• Selling, transferring, or sharing your account with any third party.

HPM99 takes the protection of members' personal data very seriously. All personal information you provide to hpm99 is handled in accordance with our Privacy Policy, which complies with applicable data protection standards.

• Data collection: We only collect data necessary for service provision, identity verification, and compliance with applicable legal requirements.
• Data encryption: All your personal and financial data is protected using SSL 256-bit encryption technology and stored on secure servers.
• Data sharing: HPM99 does not sell or disclose your personal data to third parties for marketing purposes without your consent, except as required by law.
• Cookies: Our platform uses cookies to enhance user experience and for analytics purposes. Continued use of this platform is considered consent to the use of cookies.

For full details on how we collect, use, and protect your personal data, please refer to Privacy Policy our detailed

To the extent permitted by applicable law, HPM99 and its affiliated companies, directors, employees, and agents shall not be liable for:

• Any financial losses arising from wagering or gaming activities on the hpm99 platform.
• Service disruptions caused by factors beyond our control, including internet outages, third-party service provider issues, or natural disasters.
• Any indirect, consequential, or special losses even if hpm99 has been informed of the possibility of such losses.
• Actions or omissions by third parties, including payment providers and game software providers.

Whether by you or by hpm99, an account may be terminated or suspended under the following circumstances:

• Voluntary closure: You may request account closure at any time by contacting our customer support team. Any valid balance will be returned after all verification requirements have been met.
• Termination by hpm99: We reserve the right to close your account with or without prior notice if you breach any term in this agreement, engage in fraudulent activity, or for any other reason deemed necessary by hpm99.
• Self-exclusion: Players who wish to take a break from wagering activities may apply for self-exclusion via the Responsible Gaming. The self-exclusion period ranges from 30 days to permanent.
• Balance upon termination: Upon termination, any bonus balance with unfulfilled rollover requirements will be forfeited. Valid cash balances will be returned within a reasonable timeframe.

HPM99 reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon being published on this website.

We encourage you to review this page periodically. Continued use of the hpm99 platform after any changes are posted will be deemed acceptance of the amended terms. If you do not agree with the changes, please stop using the platform and contact us to close your account.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the use of the hpm99 platform in general, our team is ready to assist you at all times.

For enquiries related to FAQ, please visit our FAQ section first as answers to most common questions are already available there. Our support team is committed to responding to every inquiry in the shortest time possible and providing effective solutions.